Direct Billing At Reform Physiotherapy

What is Direct Billing

Are you seeking physiotherapy treatment for an injury or disease? Are you also worried about how much it will cost you? Well, worry no more. In order to ensure that you receive the greatest care and therapy for your injury or disease, Reform PT is delighted to offer direct insurance billing.

How Does Direct Billing Work At Reform PT?

Getting direct billing services at our Burnaby Physiotherapy Clinic is no hassle at all. It is an extremely straightforward process. Inform the staff when scheduling your initial appointment that you want to use the direct insurance billing option made available by your extended healthcare coverage provider.

We’ll lead you through the remaining steps to put you on the road to improved wellness. Our staff is always willing to help provide information when necessary. If you have any doubts, all you have to do is talk to them. It’s that easy!

Burnaby Physio Clinic

What Healthcare Coverage Providers Do We Accept?

You can now receive online direct billing for registered physiotherapy and registered massage therapy (RMT) services for various extended health carriers from our clinic at Burnaby.

Whether or not you are eligible for this service is determined by your plan and/or carrier. Please be aware that the patient is responsible for paying any treatment costs.

If online direct billing is not available, you will be required to pay for your visit in advance. We will then give you a receipt that you can use to request reimbursement from your extended health provider.

At Reform Pt, We Provide Direct Billing Services For The Following Insurers:

Alberta Blue Cross (Telus eClaims)
Benecald
Beneva (Telus eCliams)
BPA (Telus eClaim)
Canada Life (Telus eClaim)
CCWU (Telus eClaim)
Chambers (Telus eClaim)
CINUP (Telus eClaim)
Claim Secure (Telus eClaim)
Coughlin (Telus eClaim)
Cowan (Telus eClaim)
D.A. Townley (Telus eClaim)
Desjarjins (Telus eClaim)
Empire Life
Equitable Life
Equitable Life (Telus eClaims)
First Canadian (Telus eClaims)
GMS 49 (Telus eClaims)
GMS 50 (Telus eClaims)
Green Shield Canada
Group Health (Telus eClaims)
Group Source (Telus eClaims)

IA (Telus eClaims)
ICBC Massage Therapy
ICBC Physiotherapy
Johnson (Telus eClaims)
LIU of North America 183 (Telus eCliams)
LIU of North America (506 Telus eClaims)
Manion (Telus eClaims)
Maximum Benefits (Telus eClaims)
Madavie BlueCross
Medic Construction
MSP
Pacific Bluecross Provider net
People Corporation (Telus eClaims)
SSQ
RCMP
RWAM (Telus eClaims)
SunLife
Union Benefits (Telus eClaims)
UV Telus eClaims
Veterans Affairs Canada
WorkSafe BC

Frequently Asked Questions About Direct Insurance Billing

What Should You Bring With You?

Your extended benefits card, including the member ID and policy number
A doctor’s reference, if your policy requires one

How Do I Find Out How Much Insurance I Have?

You can get more information about your coverage by getting in touch with your extended health provider or your plan administrator.

What If My Extended Health Insurance Only Covers A Portion Of My Visit?

Even if your extended health insurance only partially covers your visit, we can still charge your carrier. If your visit is only partially covered, we will bill the covered portion to your insurance company and ask you to pay the remaining balance at the conclusion of each treatment.

Is It Possible To Coordinate Benefits?

Reform PT Burnaby will only bill one third party insurance provider per appointment at this time (eg: 1 Extended Health Carrier or ICBC or MSP). Unfortunately, benefits coordination is not possible.

Is It Necessary For Me To Have A Physician's Referral?

Although some insurance plans do require a doctor’s referral, Reform PT in Burnaby does not require a recommendation from a physician. For more information on your plan’s criteria, please contact your extended health carrier.

What If I Have A Pending Insurance Claim With ICBC, Worksafe, Or Another Company?

We cannot bill your visit to your extended health carrier if it is connected to an open insurance claim, if you have one. The cost of the treatment will be your responsibility; and in this case you can ask your insurer for reimbursement.

What Do I Do If My Claim Is Rejected?

If this is the case, we will ask that you pay the remaining payment in full at the conclusion of each treatment. If your visit is not approved for online direct billing, before you leave, the front desk staff will let you know whether your claim has been rejected. Please be aware that many plans have restrictions that prevent online direct billing. Please get in touch with your extended health carrier to find out if you qualify for this service.

Special Policy Requirements

Employer Benefit Programs: Because coverage might vary between policies, it can be good to discuss your specific policy's coverage with your HR (including the percentage covered, the co-pay requirements, the maximum coverage, etc.).
Clients of ICBC: Treatments are immediately invoiced to ICBC if they are received within 12 weeks after the date of the accident and with an ICBC claim number (with no out-of-pocket expense). Extensions are subject to approval by the ICBC adjuster assigned to your claim after the initial 12-week period following the date of the accident.
MSP Clients: Treatment costs are largely paid for MSP clients. The remaining amount will be charged as a $60 user fee for MSP-eligible clients for follow-up visits and a surcharge.

So if you are looking for physiotherapy treatment, and if you plan to make use of a direct insurance billing plans, make sure to come to Reform PT for easy, hassle-free service.

778 522 0343